Refund Policy

Return of goods
We have a 30-day return policy, which means you have 30 days after receiving the goods to request a refund.
First of all, please contact us and describe the reason for returning the goods. To initiate the return, you can contact us at adamkuhnel86@gmail.com.
If your return is approved, we will send you instructions on how to return the goods. For any inquiries regarding the return, you can always contact us.


Damaged goods
Please check your order upon receipt. In case of any visible damage to the packaging of the goods, please provide photo documentation before unpacking the goods. If the goods themselves are damaged, please send us photos to adamkuhnel86@gmail.com. Compensation for damaged or faulty goods will be handled on a case-by-case basis after prior arrangement. The same applies to faulty goods or if you receive the wrong goods.
The customer is responsible for the cost of returning the goods (unless otherwise agreed upon individually).